Returns Refined
An estimated 20-30% of orders are returned, but brands often lack a cohesive approach to mitigate costs while improving end consumer experience.
Take advantage of Stord’s industry-leading parcel rates and integrated technology for a seamless returns solution. Now all your orders, inventory, and returns can be seen on one dashboard, paired with a branded custom portal for easy processing.
Returns are a costly problem and a logistical nightmare for most brands.
-$10
10 %
Rethink Returns
Your returns solution can’t be an afterthought. End consumers are shopping with returns in mind - often buying multiple sizes or colors to discover what they prefer and sending the rest back.
Your end consumers expect a smooth and free return system so they can shop with confidence. You need a cost effective system that doesn’t hinder your consumer experience while protecting your margins.
Build Customer Confidence
FOR YOUR CUSTOMERS
Remove confusion in the in-cart experience and streamline the returns process.
FOR YOU
Increase conversions with clear messaging that builds trust throughout the consumer journey.
How Stord Return Works
Custom Returns Portal
Provide a branded returns portal for end consumers to easily start or request returns. No more unclear submissions via emails or painstaking ticket management. Teams and consumers are automatically alerted with necessary updates on the returns process.
Complete Visibility
All returns are handled within our order management system so you can track and manage your entire inventory across orders, returns, and more through one platform. With a complete digital inventory pool, you are back in control.
Parcel Perfect
While returns are a cost center, with Stord’s robust local and nationwide parcel carrier network, your returns will be sent back at the cheapest price possible.
Total Flexibility
Technology-only
Use our technology to submit, route, and print your return labels.
Returns-only
Trust Stord to handle the physical returns. Once they are in our fulfillment centers we can send them anywhere you need.
Omnichannel
Let us manage your fulfillment and returns - enjoy the benefits of perfect integrations across your entire brand.