Privacy Policy

Effective Date: March 10, 2022

Stord Privacy Policy

The Stord Privacy Policy “Privacy Policy” explains how Stord, Inc., and its Affiliates and (including but not limited to Stord Freight LLC, Stord Warehousing, LLC,) and each of their directors, officers, employees, and authorized representatives (collectively, "Stord") collects, uses, discloses, and applies the information collected when you use or access Stord’s online websites (such as https://stord.com) and Stord products, services, or applications “Stord Services.”

By using Stord’s websites, the Stord Services, or interacting with Stord, you agree to this Privacy Policy. Please read the following carefully to understand how Stord collect, use, and maintain your personal information. In addition, it describes your choices for use, access, and correction of your personal information.

Changes to this Notice

Stord may change this Privacy Policy from time to time. In the event Stord make changes, Stord will notify you by revising the “Effective Date” date at the top of this Privacy Policy. If there are significant changes to this Privacy Policy, Stord will attempt to notify you directly by email or provide information via Stord’s home page prior to changes becoming effective. Stord encourages you to review Stord’s Privacy Policy whenever you use Stord Services to stay informed of ways you can protect your privacy.

Your Consent

When Stord collects information about you other than through Stord’s websites, Stord will first obtain your permission to do so, if required by applicable law. However, by using Stord’s websites on which this notice is posted, you agree that this notice governs Stord’s collection, use, and disclosure of your personal information submitted to Stord on or through the websites. If you do not agree to be bound by this notice, you will need to deactivate your account and stop using the Stord Services.

Information Collected

Stord collects information about you from various sources and methods. You may choose to submit information to Stord’s via Stord’s website, in connection with the use of Stord’s Services, when you participate in an offer or promotion, or in connection with an actual or potential business relationship with Stord. Stord also may obtain information about you from companies that use Stord’s products or services, publicly available information systems, consumer reporting agencies, and other commercial information services. Below are the types of information Stord may collect:

• Registration Information: Stord obtain information to create a profile for you with information such as name, email address, phone, and company name, etc. (California Consumer Privacy Act of 2018 (Cal. Civ. Code sections 1798.100-1798.199) (“CCPA”) category of personal information: 1798.140(o)(1)(A).)

• Log Information: Stord retains information about you when you access and use Stord Services. This information can include the following: IP address, timestamps, browser information, Internet Service Provider “ISP”, Web Pages visited, and URL of the Web Page you visited before navigating to Stord. (CCPA category: 1798.140(o)(1)(F).)

• Usage Information: Stord monitors user activity in connection with Stord Services and may collect information about the applications and features you use, websites you visit, as well as types and amount of Stord Services you use. (CCPA category: 1798.140(o)(1)(F).)

• Crash or error information: If the Stord Services crash or return an error, Stord may collect data to determine the cause of the error using first-,or third-party services. The crash or error information collected may include the following: Device Internet Protocol (“IP”) address, device name, operating system version, application configurations(s), the time and date, and other statistics. (CCPA category: 1798.140(o)(1)(F).)

• Shipment Information: Stord stores information which allows Stord to provide logistics services. Stord obtains information including but not limited to:

• Shipment contact information (such as name, postal or email address, and phone or fax number) (CCPA category: 1798.140(o)(1)(A).)

• Business contact information (such as job title, department, and name of organization) (CCPA category: 1798.140(o)(1)(I).)

• Government-issued identification documents (such as a driver's license or other required documents to verify your identity for the purposes of conducting customs business on your behalf) (CCPA category: 1798.140(o)(1)(A).)

• Country of origin information (from which country you are accessing the website) (CCPA category: 1798.140(o)(1)(F).)

• Financial information (such as financial account information used for payment purposes and/or information that may be contained in a consumer report) (CCPA category: 1798.140(o)(1)(D).)

• Contact information for colleagues, business partners or other people you would like Stord to contact (CCPA category: 1798.140(o)(1)(A).)

• Content you provide (such as photographs, articles, and comments) (CCPA category: 1798.140(o)(1)(A).)

• Mobile device unique identifier (CCPA category: 1798.140(o)(1)(F).)

• Geo-location data (CCPA category: 1798.140(o)(1)(G).)

• Other information (such as language preference)

• Job Applicant Information: Stord obtains information about you when you apply for a job or other role with Stord, which may include personal identifiers (CCPA category: 1798.140(o)(1)(A), professional or employment-related information (CCPA category: 1798.140(o)(1)(I), and education information(CCPA category: 1798.140(o)(1)(J).

Cookies

Like many other websites, Stord’s website may use "Cookies" or "Other Technologies" (such as "pixel tags," "web beacons," "clear GIFs", links in emails, JavaScript, device IDs assigned by Google or Apple, or similar technologies) to collect information and support certain features of Stord’s website. (CCPA category: 1798.140(o)(1)(F).) Cookies and Other Technologies allow Stord and third parties to obtain information about your visits to Stord’s site, including analyzing your visiting patterns. Although you are not required to accept cookies when you visit Stord’s websites, you may be unable to use all of the functionality of Stord’s sites if your browser restricts Stord’s cookies.

Stord uses this information to process your requests and to deliver online and mobile advertisements, messages and content for Stord and others that are specific to your interests. The information Stord collect from your web browser and from Cookies and Other Technologies does not identify you personally but in some cases, Stord may link it to personally identifiable information.

Below Stord explains the different types of cookies that may be used on the site.

Necessary Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Disabling these Cookies may make the services and features unavailable.

Preference Cookies

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in. Some Preference cookies are essential to viewing maps or videos on Stord’s website.

Statistics Cookies

Statistics cookies help collect information about your use of the website and enable Stord to improve the way the website works. These cookies give Stord aggregated information that Stord uses to monitor site performance, count page visits, spot technical errors, see how users reach the website, and measure the effectiveness of marketing (including emails).

Marketing Cookies

Marketing cookies are used to show users display advertisements across websites such as those on Facebook, LinkedIn, or other websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. Stord does not display ads for any services besides its own.

Unclassified Cookies

Unclassified cookies are cookies that Stord are in the process of classifying, together with the providers of individual cookies.

Choice

Stord offers you the choice in receiving communications from us, generally by offering an "opt in" or an "opt out" option, depending on applicable law, when you provide contact information through one of Stord’s websites. Additionally, Stord includes an "unsubscribe" link in Stord’s electronic newsletters or promotional emails. These options allow you to inform Stord on how you want to receive communications. In addition, you may opt out of Stord communications by emailing privacy@stord.com.

When accepting the terms of use/end user license agreement for applications software, you must opt in to allow the collection of data from your mobile device in order for the applications software to work properly.

You may opt out of behaviorally targeted ads anytime by clearing your cache of your browser's cookies. Additionally, you may opt-out of interest-based advertising from some third-party partners by visiting http://preferences-mgr.truste.com/, http://www.youronlinechoices.eu, or the third-party provider’s websites. Please note that opting-out will only prevent targeted ads so you may continue to see generic (non-targeted ads) after you opt-out.

Stord may also obtain information from third parties and combine it with information Stord collect through the Stord Services. Stord may have access to certain information from a third-party social media service if you create or log into your online account through the service or otherwise provide Stord with access to information from the service. Any access that Stord may have to such information from a third-party social media service is in accordance with the Privacy Policy and authorization procedures determined by the social media service. Stord protects data obtained from third parties according to the practices described in this notice, plus any additional restrictions imposed by the other sources of the data.

Some browsers offer a “do not track” (“DNT”) option. Since no common industry or legal standard for DNT has been adopted by industry groups, technology companies or regulators, Stord does not respond to DNT signals. Stord will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

Processing

By accessing or using the Stord Services or otherwise providing information to Stord, you consent to the processing and transfer of information in and to the U.S. and other countries and territories, which may have different privacy laws from your country of residence.

Use of Your Information

Stord may use the information collected for the limited purpose of providing the Stord Service and related functionality and services, as described in this Privacy Policy and as permitted by applicable law. These limited purposes include circumstances where it is necessary to provide or fulfill Services requested by or for you or where you have given Stord your express consent.

Stord may use the information Stord obtain about you to:

• provide the information, products and services you request;

• provide you, if you are a client, with effective customer service;

• provide Stord’s customers, carriers, and warehouses with shipment information such as location;

• provide you with a personalized experience when you use Stord’s website;

• contact you with special offers and other information Stord believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);

• contact you with information and notices related to your use of Stord’s products and services, including Stord’s website;

• invite you to participate in surveys and provide feedback to Stord (in accordance with any privacy preferences you have expressed to us);

• better understand your needs and interests;

• improve Stord’s products and services and develop new products and services;

• improve Stord’s marketing and promotional efforts;

• improve the content, functionality and usability of the website;

• evaluate your interest in employment and contact you regarding possible employment with Stord;

• help you, if you are a Stord employee, perform your job functions and to manage Stord’s workforce;

• enforce Stord’s websites' terms of use;

• promote security; to protect against and prevent fraud, claims and other liabilities; and to manage corporate risk exposure;

• meet Stord’s internal and external audit obligations; and

• use for any other purpose for which Stord provide notice at the time of collection.

Information Stord Shares

Information shared with third parties in accordance with this Privacy Policy includes some or all of the personal information Stord collect (as described and listed in this Privacy Policy, and includes the following CCPA categories of personal information 1798.140(o)(1)(A), (D), (F), (G), and (I). Stord does not sell or otherwise disclose personal information Stord collect about you, except as described herein or otherwise disclosed to you at the time the data is collected. Stord shares information to perform activities that you request. Stord may share the personal information Stord collect with Stord’s Affiliates, agents, authorized representatives, or to cooperate with an authorized law enforcement or regulatory investigation. In addition, Stord may share personal information with other third parties with the consent of the individual to whom the information pertains. Stord may also share aggregated or de-identified information from which a natural person cannot be identified by any third party.

Service Providers

If you are performing services directly or indirectly for Stord and using an application provided by Stord, then Stord may collect information for the purpose of providing information to Stord’s carriers, warehouses, and customers. Stord may also share your personal information with third-party vendors that perform tasks on Stord’s behalf and under Stord’s instruction. These third-party vendors may use your personal information only in connection with the services they perform on Stord’s behalf, and they are bound to protect your personal information in a manner consistent with Stord’s own policies and practices. On Stord’s website, you may have an opportunity to post user-generated content using social networking tools available on those sites. If you take advantage of this opportunity, remember that the user-generated content you post is available to others who visit the website and therefore you should have no expectation of privacy with respect to such content. In addition, you may choose to use certain features on Stord’s website for which Stord partner with other entities. These features, which may include social networking and geographic location tools, are operated by third parties that are not affiliated with Stord. These third parties may use personal information in accordance with their own privacy policies. On sites on which these features are offered, the relevant third parties are identified. Stord strongly suggest you review the third parties' privacy policies if you use the relevant features.

To be notified of subprocessor changes, please fill out this form.

Legal Disclosures

Stord may also disclose information about you when Stord, in good faith, believes disclosure is appropriate to comply with the law, a court order, or a subpoena. Stord may also disclose information about you to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of Stord’s website ;to enforce or apply Stord’s websites' Terms and Conditions or other agreements; or to protect Stord’s own rights or property or the rights, property or safety of Stord’s users or others. Stord will attempt to notify users about legal demands for their personal data when appropriate in Stord’s judgment, unless prohibited by law or court order or when the request is an emergency. Stord may dispute such demands when Stord believe, in Stord’s discretion, that the requests are overbroad, vague or lack proper authority.

Change of Control

Stord also reserve the right to transfer information about you to a successor organization if, Stord transfer the ownership or operation of one of Stord’s websites to another organization or if Stord merges with another organization. If such a transfer occurs, Stord will use reasonable efforts to direct the transferee to use personal information you have provided to Stord in a manner consistent with this policy. Following such a sale or transfer, you may contact the entity to which Stord transferred your personal information with any inquiries concerning the processing of that information.

Security

Stord takes security seriously and has implemented administrative, physical, and technological measures to protect your information from unauthorized access, loss, misuse, disclosure, alteration and destruction. If you wish to report a security concern or if you have a question around security, please submit your inquiry to privacy@Stord.com.

Policy Regarding Children

The Stord Services is directed to individuals at the age of 18 and over. Stord does not knowingly collect personal data from individuals under the age of 18 (“Children”). If Stord become aware of individuals who have provided Stord with personal data and are under the age of 18, Stord will take steps to deactivate the account and delete the personal data. If you become aware of information from individuals under the age of 18 which has been provided to Stord, please contact Stord at privacy@Stord.com.

Promotional and Newsletter Communications

Stord newsletters and marketing emails include the option to opt-out of receiving any further emails. You may also opt-out of receiving specific promotional emails by emailing privacy@Stord.com. Stord may still send non-promotional communications such as security alerts, product updates, or notices related to Stord’s ongoing business relationship.

California Residents

Under California law, California residents have certain rights with respect to personal information. This Privacy Policy lists the categories of personal information that Stord collects and discloses for a business purpose and includes references to corresponding categories of personal information outlined in the California Consumer Privacy Act of 2018 (CCPA). Stord does not “sell” (as defined in CCPA) personal information to third parties or otherwise provide personal information to third parties for their direct marketing purposes. To exercise your rights under California law or other rights you may have (outlined in the “Your Privacy Rights” section of this Privacy Policy), please contact Stord by emailing privacy@Stord.com.

Community Forums and Blogs

Stord’s website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal data from Stord’s blog or testimonials, contact privacy@Stord.com.

Testimonials

Stord displays personal testimonials of satisfied customers on Stord’s website in addition to other endorsements. With your consent, Stord may post your testimonial along with your name.

Your Privacy Rights

You have certain rights regarding the personal information Stord maintain about you. Stord offers you certain choices about what personal data Stord collect from you, how Stord uses that information, and how Stord communicates with you. If at any time you wish to exercise your rights, please reach out to privacy@Stord.com:

• Information and access: You can request to see which personal data Stord processes from you. Stord can inform you on how and why Stord process this data unless restricted by law, or if Stord is unable to verify your identify.

• Submitting information: You may refrain from submitting information directly to Stord, although doing so may impact Stord’s ability to provide the products, services, and information you request and/or affect your ability to use Stord Services.

• Rectification: You may request to update or correct the personal data Stord maintain for you.

• Right to be forgotten/request deletion: You may request deletion of your personal data. Stord may ask you for additional information to verify your identity and will process your request subject to and in accordance with law.

• Restriction: You may request the limitation on the processing of your personal data.

• Restricting cookies: You may elect not to have a unique cookie identification number assigned to your computer to avoid aggregation and analysis of data collected on Stord’s websites. Generally, if you do not wish to receive cookies, you may set your browser to deny cookies or to alert you when a cookie is placed on your computer.

• Objection: You may remove your consent for the processing of your personal data.

• Transferability: You may request to transfer your personal data.

Personal Data Retention

Stord will retain information required to comply with privacy requests, manage active accounts, as required by law, in order to resolve disputes or enforce Stord’s agreements. Stord will retain personal data Stord process on behalf of Stord’s clients as directed by them. Stord may also retain copies of your information for disaster recovery purposes.

Links to Third Party Websites

Stord may place links on the Stord Services. When you click on a link to a third-party website from Stord’s website, your activity and use on the linked website is governed by that website’s policies, not by those of Stord. Stord encourages you to visit their websites and review their privacy and user policies.

Contacting Stord

Any questions about this Privacy Policy should be addressed to privacy@Stord.com or to Stord’s mailing address:

Stord, Inc.

Attn: Privacy Team

5195 Mason Road

Union City, GA 30291

USA

Under the California Consumer Privacy Act (CCPA) California residents have the right to request certain information regarding data collection. If you currently reside in the state of California, fill out the form below to request or delete your personal data by clicking here.