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Episode Overview
What do Kim Kardashian and Amazon’s delivery speed have in common? They’re both unrealistic expectations.
Mario Paganini, VP of Marketing at Stord, joins Alex for a bonus episode full of hot takes you need to hear. While everyone is focused on obtaining “Prime-Like Logistics” that solution is not right for hardly any brand. Mario shares what DTC, B2B, and omnibrands *should* have as their logistics North Star. Regardless of where you are in your business growth cycle, this episode will help you reorient on what is important to delivering excellent customer experience by building a custom logistics solution.